In addition to our standard warranty, we offer several packages that are market responsive, ensuring that your screening systems are running smoothly and up to code.
Aftercare and Support
Each of our packages were developed to give you the flexibility to choose the services that serve your team best and provides the support needed to sustain effective security operations.
VotiSTART™ is designed as a fundamental launch program. We’ve built this program with different scenarios in mind in order to help install and commission your system and get it operational.
These scenarios include the conditions required for a first installation, or a recommissioning of our system when planning a move.
- Basic site survey
- Radiation survey
- (Re)test the machine
In the event that you need to move your VOTI security screening system to another location, our technicians can ensure that the unit(s) are safe to operate.
VotiCARE™ features supplementary add-ons to your warranty and service package. Add-ons include such packages as:
- Maintenance support
- Annual preventative care (based on regional regulations)
- Emergency services
Each VotiCARE™ add-on can be further customized to your needs. For instance, our emergency services packages are based on your desired guaranteed response time from one of our field technicians or engineers based on your location and needs.
VotiEXTEND™ provides extended warranties on any of our systems to safeguard your equipment beyond our standard warranty. This option allows you to continue your chosen service package for an additional two to five years.
This service gives you the option to maintain your preferential servicing pricing based on your warranty package.
VotiOPTIONS™ are all-in-one packages developed from the most requested VotiCARE™ options. These packages can be offered for two to five year terms, and combine system updates, routine on-site maintenance visits and more.
As our most comprehensive packages, VotiOPTIONS™ allow you to choose a level of service and warranty duration that supports your security operations the best at the most competitive price.
Contact our representatives to find out how you can safeguard your VOTI Detection™ system.